Harris v. Safeco – When are emotional distress damages recoverable?

In Richard Harris, et al. v. Safeco Insurance Company of Illinois, the U.S. District Court for the District of Oregon clarified when policyholders may recover litigation-related emotional distress damages under Oregon’s unfair settlement practices statute (ORS § 746.230(1).)

Following a house fire in August 2022, the plaintiffs filed a claim under their Safeco insurance policy for Additional Living Expenses (“ALE”). Due to delays in payment, they initiated legal action. By late 2024, the plaintiffs pursued a single claim of negligence per se, seeking both economic and noneconomic damages, including emotional distress.

Safeco sought to exclude damages tied to litigation-related emotional distress. The plaintiffs responded that their emotional-distress stemmed from Safeco’s wrongful handling of the claim, not the litigation itself, which the court found to be a factual issue for the jury.  The court then addressed the plaintiffs other argument that litigation-related emotional distress damages are recoverable in cases alleging a violation of ORS § 746.230(1).

After reviewing Oregon Supreme Court precedent on the issue of emotional-distress damages in other areas and federal court precedent involving the recovery of emotional-distress damages for insurance claims, the court concluded that litigation-related emotional distress damages are only recoverable under ORS § 746.230(1)(g). This provision prohibits insurers from compelling policyholders to file lawsuits to obtain benefits, making litigation-related stress foreseeable and compensable in limited circumstances.

While emotional distress damages may be available in insurance disputes, recovery for litigation-related distress is narrowly limited to cases where an insurer’s conduct violates ORS § 746.230(1)(g). This underscores the importance of understanding the specific protections afforded under Oregon’s insurance regulations.

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